CityMate Hostel BD collects personal information including name, phone number, email address, emergency contacts, and government ID uploads (NID/Passport/Student ID) for identity verification and resident safety.
All identity documents uploaded for KYC verification are encrypted and stored in secure Firebase Storage. Access is restricted strictly to authorized hostel management.
Data is used exclusively for managing seat allocations, stay extensions, digital rent receipts, daily meal calendars, and emergency notifications.
For questions or data deletion requests, contact us at info@citymatehostelbd.com.